Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Warranty

  • Our crew of techs will try their best to answer to your support needs in less than 1 hour. If, however, the issue you have come across requires some help from our Administrators’ =Dept,= we are going to send the ticket to the technician in charge and will submit a note to inform you.

  • Top quality support service
  • Qualified Technical Help And Support Service

  • We will be on line for you 24/7 to offer you guidance and client support and also to assist you with any problem that you may encounter while you are taking care of your virtual server. We’re able to help you with all pre–installed applications, including your OS, server administration panel (with respect to the VPS type) and the Control Panel designed entirely by us.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Control Panel that is provided as a gift with your VPS offers an incorporated knowledge base. You’ll see a number of detailed how–to articles and reviews and a variety of step by step video lessons that display all the important site control jobs. You can access them by simply clicking the Help or Video buttons in the upper right corner of each Control Panel section.