Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer guarantee with all of our Linux cloud hosting services packages, which means every single assistance request you submit will be responded to in less than one hour max. Our support staff members are trained to very quickly handle any issue and to supply you with relevant advice on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any concern you possibly have involving our products. We have qualified professionals on duty at all times to offer help every time necessary. You can use the ticket system or post a message any time, or pick up the telephone or make use of the online chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel features a substantial know–how base that is built–into all sections. In each section, you will find a Help button that will load for you a selection of step–by–step lessons on how to take advantage of a specific feature or complete a specific action. Also, we have prepared short training films to help you to get a better idea of the Control Panel’s interface.