A 99.9% Server Uptime
Our cloud hosting system is based on a secure, enterprise–level hardware configuration and a strongly modified Linux variation. That is why, no matter what your website is, or how many site visitors you have, or even if there’s a denial–of–service attack, our hosting servers will remain up and running and your websites will remain visible online.
Our Linux cloud hosting services plans offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to supply a top–quality hosting service, you can rarely count on the default network configuration in a datacenter. We have built our very own custom internal network in order to ensure an extremely fast connection speed with the outside world.
And because of this, irrespective of which data centers you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our hosting services, or if you find them insufficient, or if you decide that you must have a VPS hosting services instead of a cloud hosting package – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control of your domains even if you delete your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get a reply, you’re probably aware of how exasperating this can be, especially if your site is on the line. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here for you and they will respond to you in under 60 minutes. And the best part is that their average ticket response time is below twenty minutes!